TheoTrade Logo
Submit a request Sign in
  1. Theotrade
  2. Technical Questions

Technical Questions

Follow New articles New articles and comments

  • How do I add Tony Rago’s chart setup onto my Tradovate chart?
  • How do I add Tony Rago’s chart setup onto my ThinkorSwim chart?
  • Is there anything I have to do after opening and funding an account with TastyTrade through TheoTrade’s link to receive the bonuses?
  • I'm getting a message ‘The connection has timed out’. How do I fix this?
  • I just updated my phone number under My Account page, but it still shows the old phone number.
  • I haven’t received latest trade alert. What should I do?
  • I have an active trade from trade alerts. Will I receive instruction on closing the trade before expiration?
  • I accidentally opted out from trade alerts. How can I opt back in?
  • I have not received alerts for some time. Am I still on the list?
  • I have not been receiving trade alerts to my TheoTrade App.
  • My phone number changed. How can I receive trade alerts to my new phone number?
  • I have not received a confirmation text while setting up trade alerts.
  • Do you have a guide on setting up my account for TheoTrade App?
  • I get ‘video timed out’ message and can’t watch a video. How to fix this?
  • Can I view Livestream on mobile?
  • I think I might be having issues with my Chrome plugins.
  • How do I change my Chat Room avatar?
  • How do I adjust the video playback speed?
  • How do I change my display name in the Chat Room?
  • I seem to be having technical difficulties, and I don't know why.
  • The video feed in the Chat Room keeps pausing.
Powered by Zendesk